Frequently asked questions about working with Keentech.
How we engage, what we build, how we price, and how we operate alongside our clients.
What kind of operations does Keentech support?
Transportation and logistics, hospitality, and e-commerce, plus the operations layer underneath all three. We focus on businesses past their first product but not yet built for scale.
How is Keentech different from a software development agency?
We don't stop at shipping software. We design the operation around it, train the team running it, and stay accountable to the metrics it was supposed to move.
Where is Keentech based?
We are based in the Philippines and serve clients across Southeast Asia. We understand local channel dynamics (Lazada, Shopee, GCash, local logistics) firsthand.
Do you build custom platforms or use off-the-shelf tools?
Both, depending on what fits the operation. We default to integrating tools your team already uses and only build custom when off-the-shelf forces compromises that hurt the workflow.
What does an engagement typically look like?
A diagnostic phase to map the current operation, a design phase aligning systems and SOPs, a build or integration phase, then a live operating phase where we run alongside your team.
How long until we see measurable improvement?
Most engagements show their first measurable wins in the first 8 to 12 weeks. We design the rollout to ship the highest-pain workflow first, not the most feature-complete one.
Do you only work with large companies?
No. We work with businesses past initial product-market fit who are starting to feel scale-related operational pain. The operation has to be real and growing for the work to compound.
How do you charge for engagements?
A fixed-scope fee for the design and build phases, then a monthly operating retainer for the live phase. We size the retainer to the operation, not by counting seats.
Ready to scale your operations?
Let's build a system that works for your business. Tell us about your business and operational challenges. We'll help you design a system that scales.